1988-1996 At the birth of a new industry: from contact management software to CRM

  • 1988 Robert Rinaldi launches Alpha Base Information Services
  • Becomes first Quebec Maximizer CRM reseller
  • Awarded exclusive distribution rights to business computers from ISM Technologies
  • Launches first Maximizer CRM bilingual training center in Québec
  • Awarded Maximizer CRM Gold Status Integrator

1997 A new identity: Alpha Base becomes Altimum IMS

  • New positioning reflects leadership in CRM training and consulting services that focus on sales and business intelligence.

1998-2006 Maturing with the market: CRM partnerships, training and consultation

  • Earns certification in Crystal Reports/Crystal Info by Seagate Software
  • Wins exclusive Canadian distributor of ReportSmith
  • Lands strategic partnerships with Onyx, GoldMine, and Siebel
  • Achieves Maximizer CRM Partner and Authorized Trainer status
  • Awarded Versalys Authorized Trainer status for Crystal Reports
  • Develops and markets AccMax, a software application providing connectivity between CRM and accounting software

2007-2014 Leading Customer Relationship Management trends

  • Adds Microsoft Dynamics CRM to the product line of supported applications
  • Earns accreditation from The Commission des Partenaires du Marché du travail to provide consulting and training services for business productivity and skill development
  • Incorporates SugarCRM, and Zoho to the product line of supported applications

2015 Turning CRM knowledge into winning business strategies

  • Forges a strategic partnership with Inspiralyst Consulting to create a full-service consulting firm