There is much confusion about what digital transformation really means and why it is so vital. Digital transformation refers to customer-driven strategic initiatives that induce whole-system change and are supported by digital technologies. Some of the technologies driving these changes include IoT (internet of [...]
Far too many companies are ignoring the need to adapt to change. The reasons may all be valid; high costs, work disruption, periods of chaos, past successes, resistance, fear, etc. But in the current competitive environment, an organization’s ability to adapt to change is [...]
Industry 4.0 refers to the fourth industrial revolution. Where Industry 3.0 revolved around the automation of individual machines and processes, Industry 4.0 focuses on the digitization and networking of new technologies to create value. Technologies include mobile devices, cloud computing, IoT platforms, big [...]
Businesses continuously seek ways to better serve their customers while maximizing resource productivity and financial results. Deploying a CRM (customer relationship management) strategy strengthens customer relationships, improves efficiency, and increases profitability. But is it right for you? Signs that your company needs CRM Your [...]
Death by status quo is a slow, painful death. Some people will say that they welcome change but for most, predictability is more desirable. Status quo provides a comfort zone where people experience security, stability, the known, the easy path. But that is an [...]
There are three main pillars that keep an organization strong. Though some may seem obvious, far too many companies don’t realize which pillar is weakening their potential and what to do to improve results. Visionary leadership, employee engagement, and customer centricity, steeped in a [...]
